General terms and conditions of business

1. Scope
The General Terms and Conditions of / Nuffinz GmbH (hereinafter "") in their currently valid version apply to all contracts that the customer concludes with on the website (hereinafter "website") ) completes.

Conditions of the customer that conflict with or deviate from the general terms and conditions do not apply unless they have been expressly agreed in writing.

2. Conclusion of the contract
The contract language is German.

All offers are subject to change with regard to services, quantities and additional services and represent a non-binding offer to the customer to order goods from By ordering the desired goods on the Internet, by e-mail or by telephone, the customer submits a binding offer to conclude a purchase contract.

Deviations (up to 5%) from the sizes listed in the online shop are possible, especially for handmade products.

By ordering a product, the customer makes a binding declaration that they want to purchase the ordered product.

2.5 is entitled to accept the contract offer contained in the order within 5 days of receipt. The presentation of the products on the homepage is not a legally binding offer, but a non-binding online catalogue. By clicking the "Buy" order button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. The customer's order is accepted by by sending an order confirmation by email within five days.

If the customer orders the goods electronically, will immediately confirm receipt of the order.

If the customer orders the goods electronically, we will save the text of the contract and send it to the customer by e-mail on request together with the current version of the general terms and conditions.

The customer has the option of correcting input errors before placing the order (by clicking on the order button). The customer will be informed of this possibility before completing the ordering process.

If the contract is concluded, the contract comes with it
Nuffinz GmbH (
Steinbach 11
6850 Dornbirn


3. Right of Withdrawal
The customer has the right to revoke this contract within one hundred days without giving reasons.

Items must be returned in their original condition. This means that returned items must not be worn, altered or damaged and must contain all original packaging and tags.

The cancellation period is one hundred days from the day on which the customer or a third party named by the customer who is not the shipping partner took possession of the goods. In order to exercise your right of withdrawal, the customer must inform (Nuffinz GmbH, Steinebach 11, A - 6850 Dornbirn, of the decision to withdraw from this contract by means of a clear statement (e.g. email). The customer can use the attached model cancellation form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for the customer to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

(If you want to revoke the contract, please use this form and send it back.)

To Nuffinz GmbH (, Steinebach 11, A - 6850 Dornbirn,

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods /
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of the consumer(s) (only if communicated on paper)


(*) Delete where not applicable.

4. Consequences of revocation
If the customer terminates this contract, must repay all payments received from the customer immediately, but no later than within thirty days from the day on which received notification of the termination of this contract. For this refund, uses the same means of payment that the customer used in the original transaction, unless something else was expressly agreed with the customer; under no circumstances will charge the customer for this reimbursement. may refuse the refund until has received the goods back or until the customer has provided proof that the goods have been returned, whichever occurs first. The customer must return or hand over the goods to without undue delay, but no later than within thirty days of the day on which the customer informed of the cancellation of this contract. The deadline is met if the customer sends the goods before the 30-day deadline has expired. The customer only has to pay for a decrease in value of the goods if this decrease in value is due to handling of the goods that is not necessary to check the quality, properties and functionality of the goods.

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the customer is decisive or which are clearly tailored to the personal needs of the consumer.

5. Transport and Passing of Risk
The risk of loss and accidental deterioration of the goods is transferred to the customer when the goods are handed over. If the customer is in default of acceptance, the risk of loss and accidental deterioration of the goods passes to the customer at the point in time at which the customer is in default of acceptance.

Goods stored in Austria are also immediately ready for dispatch and are handed over to a logistics partner within a maximum of 5 working days.

Unless otherwise agreed, delivery will be made to the delivery address specified by the customer.

Deliveries are made worldwide.

6. Prices and Costs
The prices indicated on the website at the time of the order apply.

The prices given by are gross sales prices. The stated price includes the statutory value-added tax. The Austrian statutory value added tax is shown separately on the invoices sent to the customer.

The shipping costs are specified during the ordering process.

7. Terms of Payment
The customer has the option of paying the purchase price by credit card (Visa, Mastercard, Amex), via the "PayPal" payment system or by direct payment (Klarna) or even by invoice (Klarna). The customer selects the desired payment method during the ordering process.

When paying by credit card, the financial information for credit card transactions (card number, expiry date, etc.) is automatically transmitted via an encrypted protocol (payment provider Stripe) without or third parties having any access to it. This information will only be used for payments, refunds or returns.

Payment via PayPal is made via the PayPal homepage ( PayPal is a payment service provided by PayPal (Europe) Sarl & Cie. SCA customers who want to pay with PayPal need a PayPal account.

Your credit card account will be charged when your order is complete. Payment via PayPal will also be debited after the order has been completed.

8. Retention of Title
Delivered goods remain the property of until the purchase price has been paid in full.

9. Guarantee
The statutory guarantee provisions apply.

10. Liability
Liability for slight negligence, compensation for consequential damage and indirect damage as well as for damage from third-party claims against the customer is excluded.

Any recourse claims against from the title "product liability" within the meaning of the Product Liability Act are excluded, unless the person entitled to recourse proves that the error was caused in our sphere and was at least the fault of gross negligence.

The legal representatives, employees and vicarious agents of are not liable beyond itself.

According to the current state of the art, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. We are therefore not liable for the constant and uninterrupted availability of our online shop, nor for technical and electronic errors during an ordering process over which we have no influence, in particular not for delayed processing or acceptance of offers.

Where links are made to other websites or resources, we are not responsible or liable for the availability of those external websites or resources. We do not adopt content that is accessible on such websites or sources as our own and exclude any liability or guarantee in relation to it, unless there is positive knowledge of the illegality of the content in individual cases.

11. Miscellaneous
Austrian law applies to the exclusion of the IPRG and its reference standards as well as the UN Convention on Contracts for the International Sale of Goods.

Feldkirch (Vorarlberg, Austria) is agreed as the exclusive place of jurisdiction for all disputes between the customer and, to the extent permitted.

Should individual provisions of these General Terms and Conditions be wholly or partially invalid, for whatever reason, the legal validity of the remaining provisions shall not be affected.

Terms and Conditions Version 01.08.2022